Purpose and scope of application:
- Purpose: The privacy policy aims to protect the personal information of customers, partners and visitors. At the same time, it guides the measures to process, store and use information safely, legally and transparently.
- Scope of application: Applies to all information collected from users via the website thietbihaphong.com, including: personal information (full name, phone number, email, address, ...), transaction information and data on website access behavior.
Information collection:
Forms of collection:
- Through logins, orders, contacts on websites, pages, ...
- Automatic collection through cookies and other tracking technologies to record user behavior (eg: visits, visit time, pages viewed, ...).
Types of information collected:
- Personal information such as name, email, phone number, address, ...
- Transaction information when purchasing or registering for our services.
Use of information:
Purpose of use:
- Process orders, provide services, support customers.
- Improve website quality, analyze access behavior to optimize user experience.
- Send notifications, promotions and related information (after obtaining consent from customers).
Scope of use: Information is only used within the scope of this policy and is not transferred to third parties without the consent of the user, unless otherwise provided by law.
Protect personal information:
Management measures:
- Decentralize access to internal data, only responsible people have access to customers' personal information.
- Conduct periodic training and guidance for employees on information security and data security awareness.
Assessment and monitoring:
- Regularly check and evaluate the security system to promptly detect and fix security vulnerabilities.
- Apply periodic backup solutions to ensure data recovery when incidents occur.
Sharing and disclosure of information:
Sharing conditions:
- Only share personal information with third parties necessary to perform the service (e.g. shipping partners, payment partners) and only with the user's consent or as required by law.
- Commit not to sell or rent users' personal information for other commercial purposes.
In case of disclosure request: In case of request by law enforcement agencies, Ha Phong will cooperate in providing information in accordance with the provisions of law, but only to the extent necessary.
User rights:
- Right to access and modify: Users have the right to request access, check and update their personal information stored on the system.
- Right to refuse and delete: Users can refuse to provide information or request deletion of personal information when it is no longer necessary for transaction purposes, except in cases where the law requires storage.
- Feedback mechanism: Provide clear contact channels by phone (hotline 0912 847 848), email (thietbihaphong@gmail.com), or come directly to the office for users to reflect, question or request support related to information security.
Update and change the privacy policy:
- Update mechanism: The privacy policy can be updated periodically or when there is a change in the law.
- Commitment to transparency: All changes and updates to the policy will be made transparently and publicly so that users can grasp it promptly.
Contact and answer: If customers have any questions or need support related to the warranty process, please contact us via the following channels: phone (hotline 0912 847 848), email (thietbihaphong@gmail.com), or come directly to the office.
The privacy policy of the website thietbihaphong.com is built to ensure the rights of users, while creating trust and safety in the online transaction process. Fully implementing information protection measures not only helps Ha Phong comply with the law but also builds a prestigious and professional image in the eyes of customers.
