To perform auto repair services, the new garage service workshop needs to prepare basic equipment and tools such as:
Hand tools: tubes, force gauges, screwdrivers, hammers, pliers, cutters, etc.
Engine repair equipment: fuel injectors, air valves, fuel nozzles, burners, spark plugs, etc.
Electrical repair equipment: drill handles, welding machines, voltage meters, noise level meters, etc.
Vehicle inspection equipment: light testers, error code scanners, vehicle suspension height meters, tire pressure meters, etc.
Maintenance equipment: car washers, air pumps, vacuum cleaners, air conditioning system ventilation testers, etc.
In addition, to ensure safety and efficiency during the repair process, the workshop needs protective equipment such as glasses, masks, gloves, safety shoes, and grease-proof jackets. To manage and preserve equipment and tools, there must be shelves for hanging, cabinets for storing components, tool racks, etc.
To serve the repair of vehicles, garage service workshops cannot lack basic spare parts and components such as:
Filters (air filters, fuel filters, oil filters)
Clutch, clutch assembly
Belt assembly, transmission assembly
Air conditioning system, coolant tank
Brake system (disc brakes, drum brakes, vacuum pump, hydraulic pump, etc.)
Steering system (axle assembly, gears, hydraulic steering pump, steering wheel, etc.)
Lights, bulbs, batteries, tire pressure sensors, etc.
Other accessories (throttle cables, gear lines, rims, tires, etc.)
Owning a full and diverse spare parts warehouse will help the service workshop provide high-quality and fast repair products and services, while increasing the diversity of services to attract more customers.
The question that arises when starting a new garage service workshop is whether to hire experienced and highly qualified technicians or train new staff from scratch? Each option has its own advantages and disadvantages.
Recruiting experienced staff will help the service workshop quickly have a team of experienced staff, solve complex repair problems and bring trust to customers. However, the cost of recruiting and paying these staff is often very high.
If the new garage service workshop does not want to spend too much on recruiting, they can train new staff from scratch. Training new staff will help the workshop to train and educate staff according to the workshop's requirements, while minimizing the cost of recruiting and paying staff to work.
Whichever option you choose, the workshop needs to ensure that their staff are trained in the necessary skills and have a solid understanding of cars to perform repair services professionally and effectively.
Attracting and retaining customers is one of the important factors for a new garage service workshop to operate effectively. To meet the needs of customers, the workshop needs to ensure the following factors:
Service quality: The workshop needs to perform car repair services professionally and with high quality so that customers can trust and choose the workshop when needed.
Reasonable price: The workshop needs to calculate the cost reasonably to offer prices suitable for customers. It is advisable to offer a discount policy for loyal customers or let customers participate in promotional and discount programs.
Completion time: The workshop needs to complete the repair of the customer's car in the shortest time possible so as not to waste the customer's time.
Accompanying services: The workshop can offer accompanying services such as minor repairs, periodic maintenance, safety checks, car cleaning, etc. to help customers have more choices.
Dedicated service: The workshop needs to have dedicated and attentive customer service staff, answering all customer questions.
Invest in modern equipment and technology: Responding to the development of technology, the workshop needs to invest in the most advanced equipment and technology to serve customers' car repairs quickly and accurately.
Provide a good experience for customers: The workshop needs to create the best experience for customers when using the service by offering amenities such as free wifi, free tea, coffee or comfortable waiting space.
To operate a business in accordance with the law, you need to prepare and carry out the following documents and procedures:
Business registration: You need to register your business with the state management agency in the area where you want to open a company. This work helps your business be protected by law and facilitates tax payment.
Business license: After registering your business, you need to apply for a business license. This license is a necessary document for you to open a store, office or factory.
Tax code: You need to register a tax code to be able to pay taxes to the State. The tax code helps the State monitor your business situation.
Business registration certificate: To prove that you have registered your business, you need a business registration certificate. This certificate also helps you to sign business contracts with partners.
Land use license: If you rent an apartment, office or buy a piece of land to build a factory, you need a land use license.
Construction license: If you want to build a factory, warehouse or office, you need a construction license from the competent authority.
Other legal documents: Depending on your business, you also need to prepare other legal documents such as food safety certificates, copyright registration certificates, trademark registration certificates and banking licenses (if you want to open a bank).
In short, preparing documents and procedures to operate a business in accordance with the law is very important. You should carefully study the regulations and necessary conditions and prepare all documents to avoid legal risks during the business process.
To build the most comfortable and convenient waiting room and waiting area for your customers, you can apply the following ideas:
Spacious space: The waiting room and waiting area should be designed to be spacious so that customers have space to move freely and do not feel cramped.
Lighting: Lighting is an important factor in creating a comfortable and convenient space for customers. You should choose white or pale yellow lighting to highlight the space.
Seats: Seats are one of the important elements of the waiting room. You should choose comfortable seats with soft cushions so that customers can sit for a long time without back pain or neck fatigue.
Decoration: Decorating the waiting room and waiting area creates a cozy space and attracts customers to your business. You can use green plants, fresh flowers or paintings to decorate the waiting room.
Entertainment screens: To help customers reduce stress while waiting, you can install entertainment screens so that customers can watch news, movies or funny video clips.
Menus, fruit baskets and free drinks: You can provide menus, fruit baskets and free drinks to customers while they wait.
Wi-Fi connection area: Provide Wi-Fi connection areas for customers, especially when they have to wait for a long time.
In short, building a comfortable and convenient waiting room and waiting area is very important to bring the best experience to customers and attract their interest in your business.
To calculate the price for each repair service, you need to pay attention to many different factors such as material costs, labor costs, rental costs, advertising costs, desired profit and competition in the industry.
Here are some tips to calculate a reasonable price for your repair service:Calculate costs: You need to consider the costs associated with the repair, including material costs, labor costs, rental costs, advertising costs, transportation costs and other costs.
Determine the desired profit: You need to decide on the desired profit per repair or on total revenue. However, you should also consider the competitive prices in the industry and your competitors.
Set a final price: After calculating your costs and desired profit, you can set a final price for each of your repair services. This price needs to be reasonable so as not to cause loss to customers and at the same time ensure profit for your business. In addition, to ensure transparency and fairness in calculating prices, you should store and track costs over time. Managing your costs well will help you make smarter and more effective business decisions.
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